Shipping Policy

We are committed to deliver best customer experience. We believe in creating value through our robust distribution network and logistic partners.

What are the shipping charges?

We currently offer Free Shipping on orders above Rs.900 for Karachi and Rs.1500 for other cities.

What is the delivery time?

 Shipping may take 2-3 working days after placing the order.


– The delivery time may change during special events or situations in the country.
– Goods will be delivered to your postal address given during check-out.

How do I track my order?
Once your order is placed, you’ll receive order confirmation email and SMS along with a tracking link in your mailbox which shows the status of order. If need any assistance, please call 0323-2102158 or email us at

How do I return Phlox Pharma products if purchased from a different store?
If you purchased Phlox Pharma products from any other store, the return and refund policy of that particular store shall be applicable.

All our products are backed by 100% Satisfaction Guarantee